At Clariscope PathLab, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our diagnostic laboratory services.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Contact us through our website
• Request an appointment or diagnostic service
• Enquire about health packages or laboratory tests
• Submit your contact details through an online form
• Communicate with us by phone, email, or other available channels

This information may include your name, phone number, email address, appointment details, and information relevant to the diagnostic service you request.

2. Health Information

When you use our laboratory services, we may collect health-related information necessary to provide diagnostic testing and related services. Such information is handled with appropriate confidentiality and is used only for legitimate healthcare, diagnostic, administrative, and legal purposes.

3. How We Use Your Information

We may use the information we collect to:

• Schedule and manage appointments
• Provide laboratory and diagnostic services
• Process and communicate test-related information
• Respond to enquiries and requests
• Provide customer support
• Improve our website and services
• Maintain records required for operational or legal purposes
• Communicate important service-related updates

We do not use your personal information for unrelated purposes without appropriate consent where required.

4. Sharing of Information

We may share information only when reasonably necessary to provide our services, operate our business, comply with applicable laws, or protect the rights and safety of our patients and organization.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Third-Party Services

Our website may use third-party services such as analytics, communication, hosting, payment, or other technology providers. These services may process information according to their own privacy policies and applicable laws.

We encourage users to review the privacy policies of third-party services when applicable.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate records, fulfill legal or regulatory requirements, resolve disputes, and protect our legitimate interests.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or clarification regarding information held by us.

To make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children through our website without appropriate involvement or consent from a parent or legal guardian where required.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Clariscope PathLab
2nd Floor Narayani Building, Pan Card Club Road,
Near Wesport, Baner, Pune, Maharashtra – 411045

Email: lab@clariscopepathlab.com
Phone: +91 97303 11369
Website: clariscopepathlab.com

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.